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Terms And Condition

Terms And Condition Pioneer Diagnostic LABS

Where does it come from?

App Privacy Policy

 

This Privacy Policy informs you use our services (including websites and mobile applications), we may collect and use your related information on our services. If the related information was not provided, otherwise you may not register as our user to use some of our services or we may not able to operate effectively and provide you with the best experiences from our services. So we’ve developed a Privacy Policy

تُعلمك سياسة الخصوصية هذه باستخدام خدماتنا (بما في ذلك مواقع الويب وتطبيقات الهاتف المحمول) ، وقد نقوم بجمع واستخدام المعلومات ذات الصلة الخاصة بك على خدماتنا. إذا لم يتم تقديم المعلومات ذات الصلة ، وإلا لا يجوز لك التسجيل كمستخدم لدينا لاستخدام بعض خدماتنا أو قد لا نتمكن من العمل بفعالية وتزويدك بأفضل التجارب من خدماتنا. لذلك قمنا بتطوير سياسة الخصوصية

Use of Personal Information

We will not collect or store your Personal Information and we will not use, transfer or disclose your Personal Information.

In the following circumstances, we may disclose your personal information according to your wish or regulations by law:
– Your prior permission;
– By the applicable law within or outside your country of residence, legal process, litigation requests;
– By requests from public and governmental authorities;
– To protect our legal rights and interests.

 

Use of Non-Personal Information

We will not sell, trade, or transfer your information to any third party. We will not combine NonPersonal Information with Personal Information, such as combining your unique User Device number with your name.

 

Information Security

We will not collect Personal Information, in the meanwhile we employ administrative, physical and electronic measures designed to protect your Non-Personal Information from unauthorized access and use.

 

Device Administration

Screen Lock requires Device Administration permission to be able to lock the device upon user selected events. App does not use the permisson for any other purpose.

 

Photos/Media  :  We may access files on the device such as images and videos.We do not upload this information off your device and SD card.

 

Contacts  :  We may access your contact information for purposes including displaying list.We do not upload this information off your device and SD card.

 

Storage  :  We may collect and store information (including your images and videos) locally on your device using mechanisms such as application data caches.

 

Camera  :  We may access to your camera permission for enabling only photo shoot. We do not utilize your camera for any other purpose.

 

Calls  :  We do not collect any contact information in your device and we only read the contact number in your device to specify the number not in your contact.

 

Changes to our Privacy Policy

Our Privacy Policy may change from time to time, we will post any privacy policy changes on this page, so please review it periodically.

Process

Test Process

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Faq’s

Frequently Asked Questions

  • How long does it take to receive test results?

    The turnaround time for test results can vary depending on the complexity of the test and the specific analysis required. Routine tests may be completed within a few days, while more specialized tests could take longer. We understand the importance of timely results and strive to deliver them as efficiently as possible without compromising accuracy.

  • Can I request a second opinion on my pathology results?

    Absolutely. We understand that seeking a second opinion can provide valuable reassurance and help ensure accurate diagnoses. We welcome patients and healthcare providers to consult with our expert pathologists for a comprehensive review of pathology results. Our team will provide an objective evaluation and offer insights based on their expertise.

  • How can I prepare for my pathology test or procedure?

    Preparations for pathology tests or procedures can vary depending on the specific test being performed. In most cases, you will receive detailed instructions prior to your appointment. It is important to follow these instructions carefully to ensure accurate and reliable results. If you have any specific questions or concerns about preparation, our staff is available to provide guidance and support.

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